{"id":7691,"date":"2025-04-10T15:27:29","date_gmt":"2025-04-10T15:27:29","guid":{"rendered":"https:\/\/voice.ai\/hub\/?p=7691"},"modified":"2025-09-15T14:06:44","modified_gmt":"2025-09-15T14:06:44","slug":"what-is-an-ai-voice-agent","status":"publish","type":"post","link":"https:\/\/voice.ai\/hub\/information\/what-is-an-ai-voice-agent\/","title":{"rendered":"What is An AI Voice Agent?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7691\" class=\"elementor elementor-7691\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17e09661 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17e09661\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6edeb3cf\" data-id=\"6edeb3cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a650f26 elementor-widget elementor-widget-text-editor\" data-id=\"4a650f26\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">How businesses interact with people has changed over time, and now, with artificial intelligence helping in so many areas, it\u2019s really making a difference. AI voice agents can now assist like human agents do across many industries, in less time and at lower costs. So what exactly is an AI voice agent, and how can it help you?<\/p><p data-pm-slice=\"1 1 []\"><span data-sheets-root=\"1\">Curious about how AI can transform customer interactions? <a class=\"in-cell-link\" href=\"https:\/\/voice.ai\/ai-voice-agents\/\" target=\"_blank\" rel=\"noopener\">Voice agents<\/a> can help streamline support, making responses faster and more efficient.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5695c00d elementor-widget elementor-widget-heading\" data-id=\"5695c00d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Basics of an AI Voice Agent\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4310d692 elementor-widget elementor-widget-text-editor\" data-id=\"4310d692\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">An AI voice agent is powered by artificial intelligence and works like a real person who can understand and respond during a conversation. Talking to one feels like having a regular phone call with a support rep.\u00a0<a href=\"https:\/\/voice.ai\/ai-voice-agents\" target=\"_blank\" rel=\"noopener\">AI voice agents<\/a>\u00a0listen, process what you say, and respond. They often help businesses with customer service, handling calls, and answering questions. Behind the scenes, machine learning algorithms help these agents get better over time.<\/p><p>The best thing about voice AI agents is that they have personalized conversations, leaving a great impression on whoever\u2019s on the other end of the phone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-783452cf elementor-widget elementor-widget-heading\" data-id=\"783452cf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Do AI Voice Agents Work?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b49a6eb elementor-widget elementor-widget-text-editor\" data-id=\"2b49a6eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><a href=\"https:\/\/voice.ai\/ai-voice-agents\">AI voice agents<\/a>\u00a0are built using different technologies that allow them to understand and respond like human language. Some are made to transcribe speech using automatic speech recognition, while others use natural language processing to understand what people are saying and interpret what they mean or need.<\/p><p>There is also\u00a0<a href=\"https:\/\/voice.ai\/text-to-speech\" target=\"_blank\" rel=\"noopener\">text to speech<\/a>, allowing an AI agent to reply with a voice that sounds human once it has the response ready. Not every AI voice agent uses all of these technologies at once. Some focus their response generation on one task only, like answering questions, while others combine them to create full conversational AI systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d61f8a9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d61f8a9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/voice.ai\/contact-sales\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea43fdd elementor-widget elementor-widget-image\" data-id=\"2ea43fdd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1494\" height=\"835\" src=\"https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-ai-agent.jpg\" class=\"attachment-full size-full wp-image-7695\" alt=\"\" srcset=\"https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-ai-agent.jpg 1494w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-ai-agent-300x168.jpg 300w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-ai-agent-1024x572.jpg 1024w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-ai-agent-768x429.jpg 768w\" sizes=\"(max-width: 1494px) 100vw, 1494px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c8997c2 elementor-widget elementor-widget-heading\" data-id=\"4c8997c2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of Using an AI Agent <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48ca885c elementor-widget elementor-widget-text-editor\" data-id=\"48ca885c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[222]}]\"><strong>24\/7 Availability<\/strong><\/h4><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[222]}]\">An AI phone agent can help anytime, so no matter when someone needs assistance, it\u2019s ready to provide it. No lunch breaks for AI phone agents!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1779e56 elementor-widget elementor-widget-text-editor\" data-id=\"1779e56\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[230]}]\"><strong>Cost Savings<\/strong><\/h4><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[230]}]\">Reducing costs is a big benefit, as hiring human agents can get expensive. A voice AI agent improves operational efficiency for a fraction of the cost.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-165672c elementor-widget elementor-widget-text-editor\" data-id=\"165672c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[215]}]\"><strong>Scalable Support<\/strong><\/h4><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[215]}]\">AI voice agents make support more scalable by handling more phone calls than a person could. An AI call center agent does more, ultimately helping your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd76746 elementor-widget elementor-widget-text-editor\" data-id=\"cd76746\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[216]}]\"><strong>Faster Responses<\/strong><\/h4><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[216]}]\">AI voice agents work faster, without lacking in giving accurate responses, meeting customer expectations, or offering excellent integration capabilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27b8cac elementor-widget elementor-widget-text-editor\" data-id=\"27b8cac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[246]}]\"><strong>Personalized Service<\/strong><\/h4><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;00ca31bc-aa35-47fb-ac97-f6b7dae44d8d&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[246]}]\">n mind, having a voice agent AI handle tasks like gathering valuable insights, scheduling appointments, or providing assistance in multiple languages helps deliver a more personalized service experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b4ccd6 elementor-widget elementor-widget-heading\" data-id=\"74b4ccd6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Service Operations With the Help of Voice Agents AI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-669034d2 elementor-widget elementor-widget-text-editor\" data-id=\"669034d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Customer service operations are very important and present in different types of businesses. A human conversation can help solve many issues that a user of a service or product might have. That said, the call volume can lead to long waiting times for those needing assistance. With the help of AI call agents, customer inquiries can be addressed, with human intervention required only for more complex tasks. Routine tasks can now be addressed faster than ever by simply using an AI call agent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c2f08 elementor-widget elementor-widget-heading\" data-id=\"e1c2f08\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Let AI Agents Handle<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4338bb87 elementor-widget elementor-widget-text-editor\" data-id=\"4338bb87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-pm-slice=\"3 3 []\"><li><p>Customer inquiries<\/p><\/li><li><p>Scheduling appointments<\/p><\/li><li><p>Sales and customer acquisition<\/p><\/li><li><p>Product recommendations<\/p><\/li><li><p>Multilingual support for a global audience<\/p><\/li><li><p>Routine support tasks<\/p><\/li><li><p>Feedback and insights<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc56621 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bc56621\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/voice.ai\/contact-sales\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42c7ac81 elementor-widget elementor-widget-image\" data-id=\"42c7ac81\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1494\" height=\"835\" src=\"https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-agent.jpg\" class=\"attachment-full size-full wp-image-7698\" alt=\"\" srcset=\"https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-agent.jpg 1494w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-agent-300x168.jpg 300w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-agent-1024x572.jpg 1024w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/04\/voice-agent-768x429.jpg 768w\" sizes=\"(max-width: 1494px) 100vw, 1494px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bff01fe elementor-widget elementor-widget-heading\" data-id=\"1bff01fe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Human Speech vs AI Voice Agent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63b06923 elementor-widget elementor-widget-text-editor\" data-id=\"63b06923\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">AI voice agents come with a few limitations that can impact customer interactions. While an AI calling agent can understand spoken words and be good at analyzing user input, it can&#8217;t replicate the empathy and emotional intelligence that human conversations offer.<\/p><p data-pm-slice=\"1 1 []\">Contextual understanding can also be an issue, as an AI phone assistant could miss subtle cues or changes in conversation topics. Voice recognition, especially when it comes to understanding different accents or dialects, can lead to inaccurate or irrelevant responses. Having said that, AI voice agents depend heavily on the quality of the data they&#8217;re trained on, so with regular updates, they can get more accurate and helpful across different types of customer interactions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06a302f elementor-widget elementor-widget-heading\" data-id=\"06a302f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Industries That Can Benefit from Using AI Voice Agents <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fba16c6 elementor-widget elementor-widget-text-editor\" data-id=\"4fba16c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[187]}]\"><strong>Customer Support<\/strong><\/li><\/ul><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[532]}]\">AI call center agents can handle FAQs, cut down wait times, and provide 24\/7 assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25862cd elementor-widget elementor-widget-text-editor\" data-id=\"25862cd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[187]}]\"><strong>Healthcare<\/strong><\/li><\/ul><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[532]}]\">Answering basic health-related questions, assisting with appointment scheduling, or even doing prescription reminders are some of the things an AI phone assistant can handle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afde9a0 elementor-widget elementor-widget-text-editor\" data-id=\"afde9a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[187]}]\"><strong>Travel &amp; Hospitality<\/strong><\/li><\/ul><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[532]}]\">AI call agents are perfect for bookings, check-ins, flight updates, and guest services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291e70d elementor-widget elementor-widget-text-editor\" data-id=\"291e70d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[187]}]\"><strong>Food &amp; Restaurants<\/strong><\/li><\/ul><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[532]}]\">The staff can focus on service while an AI answering service can take orders, answer menu questions, and help with reservations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-360e9da elementor-widget elementor-widget-text-editor\" data-id=\"360e9da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[187]}]\"><strong>E-commerce &amp; Retail<\/strong><\/li><\/ul><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[532]}]\">An AI voice call can keep track of orders and product information and be the perfect help in customer support during peak seasons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e14c447 elementor-widget elementor-widget-text-editor\" data-id=\"e14c447\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[187]}]\"><strong>Real Estate <\/strong><\/li><\/ul><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;id&quot;:&quot;fc61a813-a7da-42d7-9dea-f830cf018746&quot;},&quot;tableRow&quot;,{},&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[532]}]\">AI calling is ideal for scheduling showings, answering follow-up questions about listings, or even working as a one time payment AI sales agent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-012a8f1 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"012a8f1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/voice.ai\/contact-sales\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb443a0 elementor-widget elementor-widget-image\" data-id=\"bb443a0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1600\" height=\"835\" src=\"https:\/\/voice.ai\/hub\/wp-content\/uploads\/2024\/05\/ai-voicee.jpg\" class=\"attachment-full size-full wp-image-6114\" alt=\"\" srcset=\"https:\/\/voice.ai\/hub\/wp-content\/uploads\/2024\/05\/ai-voicee.jpg 1600w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2024\/05\/ai-voicee-300x157.jpg 300w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2024\/05\/ai-voicee-1024x534.jpg 1024w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2024\/05\/ai-voicee-768x401.jpg 768w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2024\/05\/ai-voicee-1536x802.jpg 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3213602a elementor-widget elementor-widget-heading\" data-id=\"3213602a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5983545c elementor-widget elementor-widget-text-editor\" data-id=\"5983545c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 []\"><b>What is conversational AI?<\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-659e93b8 elementor-widget elementor-widget-text-editor\" data-id=\"659e93b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Conversational AI is a system that uses technologies like natural language understanding, text to speech, and speech synthesis to help computers communicate with people.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f97fa5c elementor-widget elementor-widget-text-editor\" data-id=\"f97fa5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 []\"><b>Are AI voice agents the same as AI voice assistants?<\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d413bd3 elementor-widget elementor-widget-text-editor\" data-id=\"d413bd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">AI voice agents and AI voice assistants are similar, but they&#8217;re not exactly the same. AI voice assistants are designed to help with tasks and provide information through voice commands. Siri is an example of an AI phone assistant. On the other hand, AI voice agents are typically used as AI call center agents and assist with customer service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4908705 elementor-widget elementor-widget-text-editor\" data-id=\"4908705\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 []\"><strong>How does an agent builder help in creating custom AI voice agents for businesses?<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a32942 elementor-widget elementor-widget-text-editor\" data-id=\"5a32942\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">An agent builder helps businesses create custom voice agents by defining specific tasks and responses to meet their needs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae1f57b elementor-widget elementor-widget-text-editor\" data-id=\"ae1f57b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 []\"><strong>What do machine learning algorithms mean?<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71da2c1 elementor-widget elementor-widget-text-editor\" data-id=\"71da2c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Machine learning algorithms help AI improve by learning from data. In an AI voice call, AI calling app, or AI call platform, these algorithms make the system better at understanding and responding to people.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c9c05 elementor-widget elementor-widget-text-editor\" data-id=\"c7c9c05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 []\"><strong>Will AI replace call center agents?<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8816dee elementor-widget elementor-widget-text-editor\" data-id=\"8816dee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">An AI agent for customer support or even an AI phone answering system can handle basic tasks, but human agents are still needed for complex situations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16cc380 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"16cc380\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/voice.ai\/contact-sales\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5856 elementor-widget elementor-widget-global elementor-global-5856 elementor-widget-image\" data-id=\"5856\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1494\" height=\"685\" src=\"https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/06\/voice.ai-last.jpg\" class=\"attachment-full size-full wp-image-8552\" alt=\"\" srcset=\"https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/06\/voice.ai-last.jpg 1494w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/06\/voice.ai-last-300x138.jpg 300w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/06\/voice.ai-last-1024x470.jpg 1024w, https:\/\/voice.ai\/hub\/wp-content\/uploads\/2025\/06\/voice.ai-last-768x352.jpg 768w\" sizes=\"(max-width: 1494px) 100vw, 1494px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Find out what it is, what it does, and how it can help your business.<\/p>\n","protected":false},"author":1,"featured_media":7719,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"class_list":["post-7691","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-information"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is An AI Voice Agent? 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