{"id":14584,"date":"2025-10-07T21:29:43","date_gmt":"2025-10-07T21:29:43","guid":{"rendered":"https:\/\/voice.ai\/hub\/?p=14584"},"modified":"2025-10-13T10:58:18","modified_gmt":"2025-10-13T10:58:18","slug":"balto-app","status":"publish","type":"post","link":"https:\/\/voice.ai\/hub\/ai-voice-agents\/balto-app\/","title":{"rendered":"What is the Balto App, and What are its 15 Best Alternatives?"},"content":{"rendered":"\n
Picture an agent juggling a script, compliance rules, and a tough caller while the clock runs out. Which tool gives live call guidance, boosts conversions, and keeps agents productive without breaking the budget? From real-time conversation coaching to integrated IVR platforms<\/a>, call center automation now relies on conversation intelligence, speech analytics, and live prompts. Tools like the Balto app bring compliance monitoring, agent coaching, and quality assurance directly to the desktop. This article will help you find the most effective real-time conversation coaching or call guidance tool that boosts sales performance, ensures compliance, and enhances agent productivity while remaining affordable and easy to use. Balto App<\/a> is an AI-powered conversation guidance tool built for sales and contact center teams. It provides agents with on-screen prompts, compliance reminders, and coaching suggestions while they interact with customers. The platform targets improved live call performance by reducing errors, increasing conversion rates, and reducing after-call work.<\/p>\n\n\n\n Balto connects to your phone or contact center system and captures audio as agents speak. It converts speech to text, applies natural language processing, and matches phrases against rules, playbooks, and scoring models. <\/p>\n\n\n\n Then it pushes actionable prompts and alerts to the agent screen and to managers for live coaching. Balto can also write notes automatically and push call data back to CRMs and reporting tools.<\/p>\n\n\n\n Balto excels at live assistance, delivering context-aware prompts and coaching alerts that enhance agent performance in real-time. It automates QA at scale, shortens training time, and gives managers real-time data to drive improvements. The Smart Checklist and Playbook Designer let business teams update guidance quickly. <\/p>\n\n\n\n Language support is narrower than that of some competitors, and some buyers have reported issues with speech recognition accuracy on noisy calls. Integration coverage, while broad for many phone clients, may miss niche platforms. Pricing is not always transparent, and the product focuses on contact center workflows rather than broader enterprise use cases.<\/p>\n\n\n\n Balto integrates with major CCaaS and UCaaS systems and supports over 60 softphones. It streams call audio, writes transcripts, and can push final notes and QA scores back to your CRM and workforce systems. Deployment typically involves configuring playbooks, mapping QA rules, and enabling the agent desktop app so agents receive prompts during live calls.<\/p>\n\n\n\n Want to know how a single feature would work in your environment? Please specify which softphone or CCaaS you use, and I will map the likely integration path and identify which playbook controls you can deploy first.<\/p>\n\n\n\n Voice AI<\/a> offers text-to-speech capabilities that produce natural, human-like voices with emotion and personality, catering to content creators, developers, and educators who require professional audio quickly. The tool offers a library of AI voices and supports multiple languages for fast voiceover production.<\/p>\n\n\n\n JustCall is an all-in-one business communication platform that connects teams to customers via voice, SMS, email, and WhatsApp. It targets sales and support teams that need CRM integrations, automation, and omnichannel routing to scale outreach and support.<\/p>\n\n\n\n Observe.ai is a conversation intelligence platform for contact centers that evaluates interactions, assists agents in real time, and delivers analytics for quality assurance and coaching. It serves mid-market and enterprise centers, focusing on improving compliance and customer experience through speech-to-text and downstream insights.<\/p>\n\n\n\n Convin.ai records, transcribes, and analyzes customer conversations to uncover coaching opportunities and automate routine interactions. It targets contact centers that want real time agent prompts and autonomous AI calls for repetitive tasks.<\/p>\n\n\n\n Avoma is an AI meeting assistant and conversation intelligence tool that automates note-taking, transcription, and coaching workflows for sales and customer success teams. It suits teams that require meeting summaries, agenda templates, and follow-up actions synced to their CRM.<\/p>\n\n\n\n Outreach is a sales execution platform that helps sales teams automate outreach, coach in real time, and forecast with AI-driven signals. It targets revenue teams that require precise orchestration of sequences, tasks, and coaching to advance deals.<\/p>\n\n\n\n Salesloft is a revenue orchestration platform that brings buyer signals into the seller workflow, enabling prioritized actions and consistent engagement. It serves sales teams focused on durability of revenue through coordinated outreach and insights.<\/p>\n\n\n\n Grain captures meetings, transcribes audio, and turns highlights into shareable clips for coaching and knowledge transfer. It targets teams that want to reuse call moments for onboarding, training, and deal review.<\/p>\n\n\n\n Chorus captures and analyzes calls, meetings, and emails to identify winning behaviors and reduce ramp time for reps. It targets sales and customer success teams focused on behavior change through recorded call insights and call analytics.<\/p>\n\n\n\n Fathom records, transcribes, and summarizes meetings to help users stay present and still capture critical takeaways. It serves professionals who want rapid summaries and easy CRM syncing after calls.<\/p>\n\n\n\n Salesforce Sales Cloud is a comprehensive sales force automation system that centralizes leads, opportunities, and forecasting within a single CRM platform. It targets enterprises that need advanced process automation, reporting, and integration at scale.<\/p>\n\n\n\n Aloware is a multi-channel customer engagement platform that supports voice, SMS, and email through a unified dashboard for sales and support teams. It includes real-time caller assistance and automation to keep conversations on script and on brand.<\/p>\n\n\n\n CloudTalk is a cloud-based call center solution built for global calling and international numbers. It serves businesses that need reliable worldwide calling, smart routing, and CRM integrations to personalize customer interactions.<\/p>\n\n\n\n Elto Dialer focuses on streamlined call management for sales teams, offering predictive dialing and lead prioritization to keep agents productive. It targets teams that want a low-friction, high-volume dialing solution without excess complexity.<\/p>\n\n\n\n Trellus.Ai delivers real time caller assistance and AI coaching via a browser extension that embeds directly into CRM workflows. It appeals to startups and growing sales teams looking for immediate on call prompts, diagnostics, and flat pricing.<\/p>\n\n\n\n Voice AI<\/a> turns text into natural-sounding speech, so you stop wasting hours on voiceovers or settling for robotic narration. Our text to speech tool<\/a> produces human-like intonation and measured pacing. <\/p>\n\n\n\n
To help with that, Voice AI offers a text to speech tool<\/a> that delivers clear live prompts, natural voice guidance, and instant scripting support so agents close more sales, follow rules, and spend less time on repeat training.<\/p>\n\n\n\nWhat is the Balto App and How Does it Work?<\/h2>\n\n\n\n
<\/figure>\n\n\n\nHow Balto Works: The Live Call Workflow<\/h3>\n\n\n\n
Core Features That Make Agents More Effective<\/h3>\n\n\n\n
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Strengths and Limitations: What Balto Does Well and Where It Stumbles<\/h3>\n\n\n\n
Strengths<\/h4>\n\n\n\n
Limitations<\/h4>\n\n\n\n
Where Balto Fits: Common Use Cases and Industries<\/h3>\n\n\n\n
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Who Should Use Balto: Roles That Gain Immediate Value<\/h3>\n\n\n\n
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Integrations and Deployment: How Balto Plugs Into Your Stack<\/h3>\n\n\n\n
Why Consider Alternatives: Common Buyer Concerns<\/h3>\n\n\n\n
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Related Reading<\/h3>\n\n\n\n
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Top 15 Balto App Alternatives & Competitors<\/h2>\n\n\n\n
1. Voice Ai: Natural-Sounding Voiceovers That Save Time<\/h3>\n\n\n\n
<\/figure>\n\n\n\nVoice AI\u2019s Top Features<\/h4>\n\n\n\n
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Voice AI Limitations<\/h4>\n\n\n\n
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2. Justcall: Unified Phone, Sms, Email, And Whatsapp For Teams<\/h3>\n\n\n\n
<\/figure>\n\n\n\nJustCall\u2019s Top Features<\/h4>\n\n\n\n
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JustCall Limitations<\/h4>\n\n\n\n
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3. Observe.Ai: Conversation Intelligence for QA and Coaching<\/h3>\n\n\n\n
<\/figure>\n\n\n\nObserve.ai\u2019s Top Features<\/h4>\n\n\n\n
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Observe.ai Limitations<\/h4>\n\n\n\n
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4. Convin.Ai: Automated Call Handling and QA<\/h3>\n\n\n\n
<\/figure>\n\n\n\nConvin.ai\u2019s Top Features<\/h4>\n\n\n\n
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Convin.ai Limitations<\/h4>\n\n\n\n
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5. Avoma: Meeting Assistant for Notes and Coaching<\/h3>\n\n\n\n
<\/figure>\n\n\n\nAvoma\u2019s Top Features<\/h4>\n\n\n\n
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Avoma Limitations<\/h4>\n\n\n\n
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6. Outreach: Sales Execution and Workflow Automation<\/h3>\n\n\n\n
<\/figure>\n\n\n\nOutreach\u2019s Top Features<\/h4>\n\n\n\n
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Outreach Limitations<\/h4>\n\n\n\n
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7. Salesloft: Revenue Orchestration for Signal-Driven Selling<\/h3>\n\n\n\n
<\/figure>\n\n\n\nSalesloft\u2019s Top Features<\/h4>\n\n\n\n
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Salesloft Limitations<\/h4>\n\n\n\n
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8. Grain: Capture Meetings, Highlights, and Training Clips<\/h3>\n\n\n\n
<\/figure>\n\n\n\nGrain\u2019s Top Features<\/h4>\n\n\n\n
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Grain Limitations<\/h4>\n\n\n\n
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9. Chorus: Conversation Intelligence That Tags Winning Behaviors<\/h3>\n\n\n\n
<\/figure>\n\n\n\nChorus\u2019s Top Features<\/h4>\n\n\n\n
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Chorus Limitations<\/h4>\n\n\n\n
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10. Fathom: Fast Meeting Summary and Clip Sharing<\/h3>\n\n\n\n
<\/figure>\n\n\n\nFathom\u2019s Top Features<\/h4>\n\n\n\n
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Fathom Limitations<\/h4>\n\n\n\n
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11. Salesforce Sales Cloud: Enterprise Sales Automation and Crm<\/h3>\n\n\n\n
<\/figure>\n\n\n\nSalesforce Sales Cloud\u2019s Top Features<\/h4>\n\n\n\n
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Salesforce Sales Cloud Limitations<\/h4>\n\n\n\n
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12. Aloware: Multi Channel Engagement With Live Agent Guidance<\/h3>\n\n\n\n
<\/figure>\n\n\n\nAloware\u2019s Top Features<\/h4>\n\n\n\n
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Aloware Limitations<\/h4>\n\n\n\n
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13. Cloudtalk: Global Cloud Calling for International Teams<\/h3>\n\n\n\n
<\/figure>\n\n\n\nCloudTalk\u2019s Top Features<\/h4>\n\n\n\n
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CloudTalk Limitations<\/h4>\n\n\n\n
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14. Elto Dialer: Simple Predictive Dialing for Sales Productivity<\/h3>\n\n\n\n
<\/figure>\n\n\n\nElto Dialer\u2019s Top Features<\/h4>\n\n\n\n
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Elto Dialer Limitations<\/h4>\n\n\n\n
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15. Trellus.Ai: Cost Conscious Real Time Coaching in Your Browser<\/h3>\n\n\n\n
<\/figure>\n\n\n\nTrellus.Ai\u2019s Top Features<\/h4>\n\n\n\n
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Trellus.Ai Limitations<\/h4>\n\n\n\n
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Related Reading<\/h3>\n\n\n\n
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Try our Text to Speech Tool for Free Today<\/h2>\n\n\n\n